Skynet Satellite TV FAQs

Find information on subscriptions, features, and troubleshooting

Payment methods?

Payments on our site are 100% secure. You can pay for your subscription with PayPal.

I paid for the subscription, but I didn't receive anything at my email address.

If you don’t receive your SSTV details within minutes, please don’t worry. We may be outside of our working hours. We will be back within a few hours and will send you your SSTV information to the email address you entered on the checkout page.

How does SSTV work ?

SSTV works by streaming TV content over an internet connection. Users need an SSTV subscription and a compatible device (such as a smart TV, smartphone, or set-top box, and more…) to access and watch the content.

How do I subscribe to my SSTV service ?

To subscribe, visit our website and select the desired subscription plan. Follow the instructions to complete the registration and payment process.

Do you provide customer support ?

Yes, we offer customer support to assist you with any questions or issues you may encounter.

Is my personal information and payment data secure with your service ?

We take your privacy and security seriously. Our website uses encryption to protect your personal and payment information.

Can I watch content in high-definition (HD) or 4K with your service ?

Yes, many of our channels and content are available in HD or 4K resolution, depending on your subscription plan and the capabilities of your device and internet connection.

Can I use your SSTV service while traveling abroad ?

Yes, you can use our SSTV service while traveling, provided you have an internet connection. Please note that some content may be subject to geo-restrictions, and accessing it from certain countries may require a VPN.

When will I get my subscription activated ?

Your subscription will be activated from the moment where you receive login credentials. You might or might not be able to get the credentials immediately. If you don’t receive immediately, you don’t need to worry because the email will come to you eventually.

Requirements for SSTV?

In fact, to use SSTV you need to be equipped with a high speed broadband connection. Speed of the broadband connection should be at least 4Mbps.

How to determine speed and quality ?

It is important to make sure that you have appropriate speed needed for media streaming throughout the day. You can use www.speedtest.net to check your broadband connection speed. Then you can make a decision on how to proceed.

Which devices can be used for SSTV?

All devices are supported: smart TV (Samsung, Sony, LG…), all Android devices (phones and Tablets), Apple TV, iPhone, Google Chromecast, MAG box in the STB emulator app, and FireStick.